At Liquid Yacht Wear, we strive to ensure customer satisfaction.
If you are not completely satisfied with your purchase, you may be eligible to return your item(s) in accordance with the guidelines below.

Return Eligibility

  • Returns are accepted within 30 days of purchase.
  • Items must be unworn, unwashed, with tags attached, and in their original packaging to qualify for a return.
  • Items that show signs of wear, alteration, damage, or missing components (such as original packaging or tags) may not be accepted for return.
  • Special order or custom-made items may not be eligible for return or may be subject to additional restocking and return shipping fees.
  • Certain items, such as clearance or final sale products, may be non-returnable. Please check the product description for return eligibility before purchasing.

Restocking Fees

  • All returned items are subject to a restocking fee, determined on a case-by-case basis.
  • This fee will be deducted from your refund amount.
  • Restocking fees may also apply to special order or bulk purchases, as determined on a case-by-case basis.
  • For exact details regarding the restocking fee for your return, please contact your sales representative, who will provide you with the necessary information and guidance.

Return Process

To ensure a smooth return experience, please follow these steps:

  • Confirm eligibility – Ensure your item meets all return criteria outlined above.
  • Initiate the return – Contact your sales representative or our customer service team to request a return authorization.
  • Receive instructions – Once approved, you will receive detailed return shipping instructions, including the return address and any necessary documentation.
  • Ship the item – Securely package the item and return it using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to an error on our part.
  • Processing the refund – Once we receive and inspect your returned item, we will process your refund to the original payment method. This typically takes 5–10 business days from the date we receive the item.

Exchanges

  • Exchanges are accepted within 30 days of purchase and must be unworn, with tags attached, and in the original packaging.

For any questions or concerns regarding returns or exchanges, please reach out to your sales representative.